The COVID-19 pandemic has changed life as we knew it, in many ways, forever. While its impact on our day-to-day lives has been huge, the impact has been even more severe from a business perspective. The social distancing norms, staggered operating hours so as to limit crowds, the masks, shields, barriers, and what-not! From the business continuity perspective, companies had to adapt themselves to the new normal fairly quickly.

One major change for businesses was the need to switch to the work-from-home model to keep things running smoothly. When countries all over the world started imposing lockdown restrictions, companies had no choice but to switch to remote operations if their line of business allowed them to do so. Earlier what was perceived as an advantage for employees (the permission to work from home) was now mandatory for survival of the business. Even businesses that allowed employees to operate from home before the pandemic had a tough time migrating their entire setup to the work-from-home model.